Terms of Service | Artformly

Agreement and Eligibility

These Terms of Service form an agreement between you and ZHOU LIANG (周亮), an individual operator based in Zhenjiang, Jiangsu, mainland China who operates the service under the Artformly name ("Artformly," "we," "us," or "our"). Artformly is not represented as a corporation or other separate legal entity. By creating an account, purchasing credits, or using the service, you agree to these Terms, the Privacy Policy, the Acceptable Use Policy, and the AI Generation Notice.

You must have legal capacity to enter this agreement and must be at least 18 years old to use AI generation or purchase credits. If you use Artformly for an organization, you represent that you are authorized to bind it.

Artformly is intended to serve adult users worldwide, but only where the service and relevant features may lawfully be offered and used. Availability in a country or region does not mean that we have a local establishment, registration, or representative there, or that every feature, model, and payment method is available. We may restrict a region or transaction to comply with applicable law, sanctions or export controls, or limitations imposed by infrastructure, AI, safety, and payment providers.

The Service

Artformly provides browser-based creative tools and AI-assisted image transformation for photo-based illustrations, hand-drawn studies, and artistic image treatments. Features, models, providers, output formats, limits, and availability may change. Free local previews and paid AI generation are different workflows; the product identifies which one you are using.

AI output is probabilistic. We do not promise that a result will be unique, accurate, suitable for a particular purpose, non-infringing, or available within a fixed time. You must review every result before publishing or relying on it.

Free Try

We may offer one free AI generation without an account. The free try provides a low-resolution preview only; downloading the full-size file requires an account. Free-try artwork can be moved into an account created or signed in on the same browser within 7 days of generation and is deleted afterwards if unclaimed. To prevent abuse we limit free tries per browser, device and network as described in the Privacy Policy. The Acceptable Use Policy and content-safety checks apply to free tries in the same way as to account use. The free try, its limits and its availability may be changed, paused or ended at any time without notice, and it is not a purchase of credits.

Accounts and Security

Provide accurate information, protect your credentials, and use only accounts you are authorized to control. You are responsible for activity under your account. Do not sell, share, automate, or transfer access in a way that bypasses plan, rate, or security limits. Notify support promptly of suspected unauthorized use.

We may require email verification, recent authentication, bot checks, or additional evidence before sensitive actions. We may refuse registration or suspend access when necessary to protect the service.

Your Content and Permissions

You retain whatever rights you lawfully hold in source images and generated output. You grant Artformly and its processors a limited, non-exclusive permission to host, copy, transmit, transform, moderate, and display your content only as needed to provide, secure, support, and comply with the service.

You represent that you have all rights and permissions needed for submitted content, including rights relating to copyright, trademark, publicity, privacy, and depicted people. Do not submit trade secrets, regulated records, biometric databases, or material you cannot lawfully send to third-party AI and safety providers.

Artformly does not transfer third-party rights to you. Commercial use may depend on your source rights, the generated content, applicable law, and provider terms. You are responsible for clearance, disclosure, labeling, and professional review. See the AI Generation Notice.

Acceptable Use and Safety

You must comply with the Acceptable Use Policy. We may automatically review source images and outputs, block or withhold content, limit generation, request review, or suspend or terminate an account. Attempting to bypass moderation, rate limits, authentication, or other safeguards is prohibited.

For a paid generation rejected before delivery, reserved credits are normally returned. Repeated, evasive, or severe violations can result in restrictions without compensation for losses caused by the violation. You may appeal an apparent moderation error through Support Tickets without re-uploading unlawful material.

Credits, Prices, and Payments

Artformly currently offers one-time credit packs, not recurring subscriptions unless a checkout clearly states otherwise. Prices, taxes, currency, included credits, validity periods, and estimated generations appear before checkout. A generation currently consumes the number of credits displayed in Studio; future features or models may have different costs.

Credits are a limited, revocable license to use eligible Artformly features. They are not money, property, a bank balance, or transferable between accounts; they have no cash value except where law requires otherwise. Promotional and purchased credits may expire as disclosed at grant or purchase. Failed or timely canceled generations automatically return reserved credits when the system confirms the task did not deliver a result.

Payments are handled by third-party providers, initially including PayPal. You authorize the displayed charge and must provide accurate billing information. The payment provider can show the operator's verified account name or a separately configured statement descriptor rather than the Artformly product name. Chargebacks, payment reversals, fraud, or provider disputes may result in related credits being frozen or removed. Refund eligibility is governed by the Refund Policy.

Artformly Intellectual Property

Artformly's software, interface, branding, documentation, templates, and other service materials are owned by us or our licensors. These Terms grant only a limited, revocable, non-transferable right to use the service. You may not copy, resell, reverse engineer, scrape, or create a competing service from protected parts except where applicable law expressly permits it.

Feedback may be used without restriction or compensation, provided it does not contain confidential information.

Availability and Changes

We may maintain, change, rate-limit, suspend, or discontinue features and may replace providers or models. We aim to preserve already purchased value where reasonably possible, but do not guarantee uninterrupted or error-free service. Scheduled and emergency maintenance, provider incidents, network conditions, and safety reviews can delay or prevent generation.

Suspension, Termination, and Deletion

You may stop using the service or permanently delete your account from Settings → Account & Privacy. We may restrict or terminate access for breach, fraud, legal risk, security risk, non-payment, or harm to users or providers. Where reasonable, we will provide notice and an opportunity to appeal.

Deletion is subject to the retention described in the Privacy Policy. Termination does not erase obligations or rights that by their nature should survive, including payment, intellectual-property, disclaimer, liability, dispute, and record-retention provisions.

Disclaimers

To the maximum extent permitted by law, the service and output are provided "as is" and "as available," without warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uniqueness, or uninterrupted availability. Artformly does not provide legal, medical, financial, or professional design-clearance advice.

Limitation of Liability

To the maximum extent permitted by law, Artformly and its providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, opportunities, or business interruption. Our aggregate liability arising from the service will not exceed the greater of the amount you paid to Artformly during the three months before the event giving rise to the claim or USD 50, except where such a limit is prohibited.

Applicable Law and Disputes

Artformly's intended market is global. Global availability does not create one universal legal regime and does not exclude mandatory consumer rights or other rights that cannot lawfully be waived where you live. The operator is based in mainland China. Before starting formal proceedings, please contact us through Support Tickets and allow a reasonable opportunity to investigate and respond. Before Production payments open, we will use qualified professional review to further specify an applicable governing-law and dispute-resolution clause. Until that clause is published, disputes remain subject to the court, regulator, or other authority that has jurisdiction under applicable mandatory law.

Changes and Contact

We may update these Terms as the service or legal requirements change. We will revise the date above and provide additional notice for material changes when appropriate. Continued use after the effective date means you accept the updated Terms.

For questions or appeals, email support@artformly.com or sign in and submit a ticket through Settings → Support Tickets. Formal legal notices or disputes directed to ZHOU LIANG as the individual operator of Artformly may be sent to legal@artformly.com. These are the currently designated contact methods.